Technical Support

SCADA System Technical Support

Here's a list of common problems that we're asked to help out with:

• Communications Failure / Excessive Comm Fail Alarms
• Power Failure
• Excessive Alarms in general (to the point that operators ignore alarms)
• There are no time delays on the discrete alarms
• The time delays are not set correctly
• There are no deadbands set on the analog alarms
• The deadbands are not set correctly
• Incorrect Analog Display
• Faulty Inputs or Outputs
• Run Time Counters do not accumulate correctly
• Flow Totalizers do not accumulate correctly
• Report Generation does not log correctly
• System came with little or no documentation
• Intrusion alarms don't work correctly
• Intrusion alarms work differently at different sites

About SCADA Logic

SCADA Logic is located east of Seattle, along the shores of Lake Washington in the beautiful town of Kirkland, WA (in King County). We offer our services in the Seattle Area and throughout the state of Washington.

Imagine being able to access your own SCADA technical support whenever SCADA issues come up. Imagine that the SCADA support is locally based and can quickly come up to speed on your situation. Imagine the SCADA support personnel are knowledgeable, easy to understand and friendly. SCADA Logic provides a new choice in SCADA support by offering practical SCADA expertise at reasonable prices.

SCADA Logic specializes in PLC Programming, RTU Programming, HMI Programming and providing SCADA System Support. We believe in offering solutions that are practical to use and easy to understand. Offering friendly, knowledgeable SCADA programming and system support is our business.

We value solutions that are elegantly simple and straight forward. This does not usually equate to simple efforts. On the contrary, eliminating unnecessary elements, whether they are in the specifications, bill of materials or software code requires a global understanding of the project. As a result, the client receives a solution that is streamlined, easier to understand and requires less effort to maintain.

Contact Us

Email SCADA System Technical Support to begin receiving technical support for your SCADA System. Tell us a little bit about the situation. We'll call you back, and if you'd like, set up an appointment to come out and take a look at your system.